Frequently Asked Questions
Facilities
Is there free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, and will receive the password at check-in.
Are there work and study spaces available?
Yes, our lounge area is available 24 hours a day for work, study, and dining.
Can I store my luggage before check-in or after check-out?
Yes, we provide free luggage storage before check-in and after check-out at the front desk.
What time is the luggage storage available?
Luggage storage is available from 6:30 AM to 12:00AM.
Please note that after midnight, the building shutters close, and only registered guests can enter or exit. If you need to pick up your luggage after midnight, it will not be available until 6:30 AM the following morning, and you will be charged an additional overnight fee.
Are there lockers to store valuables?
Yes, each cabin has its own small locker for valuables, and there is one larger locker available for storing items bigger than valuables.
Can each cabin be locked?
Yes, each cabin can be locked from the inside.
Can I store large suitcases?
Large suitcases can be stored at the front desk and each cabin having a small locker for valuables, as well as one larger locker available for storing larger items.
Is staff available on-site at all times?
Yes, staff are stationed at the front desk 24 hours a day for your peace of mind.
Is smoking allowed?
No. Smoking is prohibited in all rooms and throughout the entire facility, includeing electronic cigarettes, heated tobacco products, and traditional cigarettes. Smoking is only permitted in designated outdoor areas.
Can I still use the day-use service if I'm staying at another hotel?
Yes, you are welcome to use our services even if you are not staying at our hotel!
Are children welcome?
As many of our guests seek a quiet environment, children under the age of 13 are not permitted to enter the facility, and children 14-18 must be supervised by an adult at all times. However, our luggage storage service is available for guests of all ages.
What are the emergency procedures?
In case of emergency, each cabin is equipped with a button to alert staff to assist you.
What security measures are in place within the facility?
Security cameras are installed in the hallways to ensure guests are safe.
Are there fire safety measures in place?
Yes, each pod is equipped with sprinkler systems in case of fire.
Other Services
Is there a shuttle service to/from the airport?
Our hotel does not provide a shuttle service to the airport, but convenient public and private shuttle services such as SpeediShuttle are available at the airport. Please feel free to ask our front desk staff during your stay for assistance with reservations or additional transportation information.